StubHub makes its online ticketing process more transparent. The ticket exchange and resale company recently announced an agreement with the Canadian Competition Bureau to make it clearer to Canadian users about StubHub.ca and mobile applications, as well as in advertising emails, to determine when display prices are included, including mandatory fees. View of the company logo and the office entrance of the online ticket exchange company StubHub on its … [+] Location at 40 East Balbo Drive in Chicago, Illinois, January 2019. The company is owned by Ebay. (Photo: Interim Archives/Getty Images) Discover the following situations for our policies: StubHub provides access to more than 10 million live sporting, music and theatre events in more than 40 countries around the world. The company`s approach to improving the customer experience is a good example of the ticketing industry and supports the Bureau`s warning for 2017 that all suppliers check their marketing practices and ensure that actual ticket prices are posted in advance. Since 2016, $11.25 million in penalties have been paid by Ticketmaster and four major car rental companies, including Avis/Budget, Discount, Enterprise and Hertz. “The prices advertised online for event tickets should reflect the actual cost of purchasing these tickets,” Matthew Boswell, Competition Manager at Competition Bureau Canada, said in a statement. The Bureau is committed to challenging allegations of false or misleading pricing in the digital economy and reminds all suppliers to review their marketing practices. How do I know which teams allow fans and their site rules? I am a professional and award-winning journalist with over 15 years of experience writing and editing art and entertainment content for leading media companies across the country. Obtaining a master`s degree in media management from the New School has developed my expertise in the latest practices and concepts for the management of traditional and emerging media organizations and platforms. As a violinist, music is my passion.
We will pay you after the event. Learn more about our sales policies. Paul Nowosad, Managing Director of StubHub Canada, said in a statement: “As the world`s most trusted marketplace, StubHub always puts the fan first. With a long history of platform innovation, we improve the fan experience from the beginning. We advise you to explore the team`s website or event location by following the most accurate information. If you bought your tickets on StubHub, you can book your tickets for free. When do you think live events will return to normal? If an event is cancelled, we will give you a StubHub credit equal to 120% of the amount you paid. Learn more about our event cancellation policy.
CHICAGO, IL – JULY 23: Tickets will be available on July 23, 2014 in Chicago, … [+] Illinois. Cyber thieves recently hacked about 1,000 StubHub customer accounts and fraudulently purchased tickets to events. (Photo by Scott Olson/Getty Images) We are waiting for the organizer to decide whether the event should be cancelled or rescheduled. You don`t need to contact us; We`ll send you an email when we know more. We now pay the seller 5 to 8 business days after an event. This protects you from charges if the event is cancelled and we have to refund your payment.